Sep 5, 2022
Having a difference of opinion is not a matter of if but a
matter of when. In today’s episode of IntHerrupt, Linda talks with
a long-time consultant, Tammy J. Bond, to learn how to deal with
conflict and transform dysfunctional teams into high-performing
What makes a high-performing team?
- The leader and their ability to communicate effectively have a
large influence on the ability of the team to be high performing.
Tammy often hears from organizations that a lack of communication
is the number one issue they are facing.
- The most effective teams know how to communicate and they have
a leader who rolls up their sleeves and does the work with them.
They display a collaborative style of leadership.
- A good leader has taken the time to understand their team
members' motivations and leads around that. They create a shared
vision with their teams.
What should you do when a difference of opinion
- We have an opportunity, when going into conflict, to hold
people in the highest regard. Tammy suggests entering conflict
believing the best in the other individuals.
- When destructive conflict happens we should pause the
conversation and figure out the real purpose of what we are trying
- Leave personal matters aside.
How do you move forward in a dysfunctional
- It starts with the leader.
- Determine a shared goal and make sure everyone understands
their part in how to get there.
- When conflict comes up, it's not about I'm right and you're
wrong - it's about finding a consensus.
- Agree to commit to not throwing anyone under the bus - the
agreed-upon plan is everyone's plan.
- Keep the goal in mind. Everyone needs to be rowing in the same
How can differences of opinion make an individual more
- Oftentimes when an individual has a difference of opinion they
are creative and looking for opportunities to do things
- They have bold curiosity and they ask what else can we
- Give yourself a time limit to be curious.
What is the best team that Tammy has worked
- The best was also the worst at the same time.
- The team was aligned to making changes but the CEO was conflict
avoidant. The team then had to figure out how to creatively solve
- They were collaborative but clear on what the goal
Tammy's advice to people who feel stuck
- Identify your core values. This is where our decision-making
- Tammy’s core values are family, integrity, and
- Tammy recognized that she was in an environment where her core
values were not being met and so she changed course.
How has Tammy overcome interruption?
- When her daughter was diagnosed with a severe mental illness,
Tammy put her business on pause to take care of her
- It was difficult, but it aligned with her core values and her
family needed her.
For more content and information from Tammy, connect with her on
visit her company website at tammyjbond.com, and check out her
book Playing In The
Sandbox. Do you have stories to tell? Connect with
Linda to share
them. This podcast is produced by TSE Studios. Check out other
podcasts by TSE Studios, including this episode’s sponsor, The
Sales Evangelist, helping new and struggling sellers close more
deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you
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Podcast, Google Podcast,
Spotify, and Stitcher. Audio created by Ryan Rasmussen