Apr 4, 2022
In 65 years, there have been
1800 CEOs in Fortune 500 companies. However, only one was an
African American woman (Ursula Burns, former CEO of Xerox.) She
inspired Cherilynn to teach other women about the power of sales so
that regardless of what table they sit at, they’re too good to be
ignored. Cherilynn has since used her knowledge to help women be
too good to be ignored, and in this episode of IntHerrupt, she
discusses the impacts of “The Great
What is “The Great Resignation”?
- From upper management to the most recent hire,
the pandemic has changed everyone.
- In sales, clients have changed. But as leaders
and managers, our employees have changed as well.
- Leaders need to step back and evaluate their
culture. People are burnt out and resigning to look for new
- Cherilynn challenges management to shift
perspective and think of it as “the great retention” rather than
accept the current circumstances.
It was a perfect storm situation.
- The pandemic helped people determine their
values and realize their goals in life.
- When everybody started working from home, the
line between work and home got incredibly grey.
- Reduced travel opportunities led management to
increase check-ins on employees, making them feel micromanaged or
- Now that offices are reopening, many companies
are asking workers to return at the drop of a hat, not considering
the challenges that might prevent that from being an easy
The Great Resignation will impact every
- In the short term, companies slow to hire will
lose out on top talent. As a result, the hiring practices will get
- In the long term, management must put more
effort into building relationships with their
- Understanding empathy in the workplace will
help management bridge that gap with their employees.
Overcoming the resignation:
- First, listen to your employees. If you haven’t
changed your culture since the pandemic began, it is long
- Some companies use an ongoing engagement tool
to address problems before the issues become systemic.
- Learn empathy because it is one of the best
ways to listen and be present for others.
- Ask “the four Fs”: First, finest, failure, and
future. Pick something that addresses a first, a finest, a failure,
and a future topic for someone, and you’ll demonstrate the
engagement and empathy people want.
How to work without passion in a career:
- First, think about where you are and your
- Cherilynn asks her clients what their wish is
one year from now. Then, what’s their wildest career dream?
Finally, what is their realistic fantasy?
- Determine what it is about those things that
are important to you, and ask that three or four times to discover
the root of your passions.
- If you have a “go-up” goal, be careful who you
tell. Instead, find someone who shares your passion and will align
- If you have a “give-up” goal, tell everyone to
help you stay accountable.
Cherilynn’s final tip? When your
life is interrupted, pick a vision and focus on it. For more
content and resources from Cherilynn, visit her websites
and www.masterfulselling.com, and connect with her on LinkedIn.
Do you have stories to tell?
Connect with Linda to share them. This podcast is produced by TSE
Studios. Check out other podcasts by TSE Studios, including this
The Sales Evangelist,
helping new and struggling sellers close more deals and achieve
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