Jan 18, 2022
Biases are everywhere, whether between people to even ones
within yourself. While you can’t completely avoid bias in life, you
can equip yourself with the tools and knowledge to deal with them.
In today’s episode of IntHERrupt, Linda is joined by transformation
coach and strategist Dilcia Morales to discuss how we can identify
and overcome biases in the workplace and life.
Transformation can be complex, especially for
- Dilcia was confident and comfortable in the corporate work
environment as a working mom.
- However, she also wanted to volunteer and participate in the
local PTA, which many working moms can’t make time to do. As a
result, many PTA members were stay-at-home moms.
- She participated in meetings and realized the stay-at-home
moms’ view of working moms (and vice versa) was interesting.
- Their “the grass is always greener” attitude showed they didn’t
fully understand the effort and work that went into both groups.
This is a poignant example of bias.
We talk a lot about bias in society, but everyone has
- Dilcia was asked to lead the fundraising efforts for a
nonprofit. However, she experienced an internal bias: that she
didn’t have time and couldn’t do it.
- But she faced her fears and ignorance, and by the end of
her second term, she obtained a new playground for the school and
increased participation among volunteers.
- This made her realize that she probably can do a lot more than
A bias is a preconceived notion. Things you think you
- Dilcia had that about her ability to participate in her
nonprofit. But she pushed past those feelings to take it on.
- From a leadership perspective, we have a bias that time and
duration in a previous role is necessary before starting a new
- We also have a serious societal bias from a corporate
perspective, and acknowledging those biases is critical for Dilcia
in her work.
- When she encounters these situations, she learns the team and
individual dynamics to make them receptive to change, which helps
her find success.
Combating biases you encounter:
- Specifically for hiring bias, panel interviews featuring a wide
array of different interviewers is a great solution.
- Whenever Dilcia makes a big decision, she consults multiple
people, even just two or three, to help make that decision.
- She avoids stagnation. Bias is born from ignorance, so
continuing your learning to expose yourself to new beliefs and
information helps combat internal bias.
Dilcia’s experience with interruption:
- Dilcia’s field features a lot of collaboration. But when
everyone went virtual, that became a challenge.
- Her biggest interruption was managing her virtual team and
providing the proper support despite not collaborating in
- She solved this by being open and transparent. She asked
questions and found a balance.
Dilcia’s main takeaway? Whenever you make a decision, separate
the facts from the emotions. Are you making the decision based
solely on facts? If not, ask if you’re being open-minded and if
it’s justifiable to have that emotional input.
Connect with Dilcia on LinkedIn
for more great thoughts and content. Do you have stories to tell?
Connect with Linda to share them.
This podcast is produced by TSE Studios. Check out other podcasts
by TSE Studios, including this episode’s sponsor, The
Sales Evangelist, helping new and struggling sellers close more
deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you
won’t miss a single show. Find us on Apple
Podcast, Google Podcast,
Spotify, and Stitcher. Audio created by Ryan Rasmussen